EchoHold

Privacy Policy

 

Last Updated: Apr 5, 2024

The Privacy Policy provided by EchoHold AI LLC (“We,” “Our,” “Us” or “EchoHold”) is based on Our respect for the privacy of You (as Our visitors and Users) (“You” or “Your”). We are committed to the responsible handling and protection of Your personal information.

 

By visiting Our website (currently located at www.hiclara.ai) (“Website”), providing “Personal Information” (defined below) to Us, or accessing or using Our “Content” or “Services” (each as defined in Our “Terms and Conditions”), You have agreed to be subject to this Privacy Policy, as well as Our Terms and Conditions.

Unless otherwise specifically expressed, the term “Services” referred to in this Privacy Policy collectively includes all Content, Website, Technology, Other Applications and Paid Services.

 

All capitalized terms not defined in this Privacy Policy are defined in the Terms and Conditions.  

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

“Personal Information” is information that identifies an individual or that relates to an identifiable individual. EchoHold collects, uses, and stores Your Personal Information as described in this Privacy Policy.

EchoHold Account

When You create an account with EchoHold to either become a User, You will be required to register in order to gain access to certain Services, as defined in Our Terms and Conditions.

We will, therefore, collect from You, as a User, certain Personal Information, including, but not limited to, the following:

  • Phone number
  • Country in which you reside
  • Information or Images you upload
  • Usage data

We are required by law to collect and store this information to provide You with certain Services as further described in Our Terms and Conditions.

Electronic Communications

When You become a User (as described above), We may also send You periodic text messages with information or ideas on using Our Service.  We may also add You to Our text messaging marketing list, but You will always be able to opt out of these text messages.  (See “Electronic Marketing” and “SMS Marketing” sections below for details.)

Other Ways

Apart from registering to be an EchoHold User and/or visiting Our Website, We may collect various other types of Personal Information if You or a friend engages with EchoHold. We collect Your email address as part of Our customer referral service or if You access as a visitor or subscribe (if applicable) to the EchoHold resources blog. We may also collect Personal Information if You communicate with Us through text messaging as a User, or contact Us or otherwise give it to Us (e.g., in a phone call or text messaging with a member of Our customer support team). Further, We may collect information regarding Your browsing activity when You visit EchoHold’s websites and actions You take within Your EchoHold account while logged in to Your EchoHold account as a User.

WHAT OTHER PERSONAL INFORMATION IS COLLECTED BY US THROUGH OTHER THIRD-PARTY SOURCES?

We may collect Personal Information from “Other Third-Party Sources,” such as the following types.

  • Data brokers from which We purchase data to supplement the data We collect.
  • Social networks with which You interact.
  • Partners that offer co-branded services, products, or programs.
  • Publicly available sources, including data in the public domain.

WHAT PERSONAL INFORMATION IS USED WHEN YOU PURCHASE SERVICES?

 

Our Payment Processors

 

We use unaffiliated third parties to provide payment processing services that enable You to purchase products and services within Our Services (“Payment Processor(s)”).  

 

If You wish to purchase a EchoHold product or service, then You will be directed to a payment processing service webpage belonging to a Payment Processor, such as (for example) Stripe or Pay Pal.  The applicable Payment Processor (not Us) will collect Personal Information (which may include Your credit card information and other financial-related information) from You in order to process Your payment for Your purchase.

 

We have no control over, and are not responsible for, any Payment Processor’s use of any of Your Personal Information collected through such payment processing service.  These Payment Processors generally adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of payment information.

 

Any such information that You provide to the applicable Payment Processor will be subject to that Payment Processor’s privacy policy, rather than Our Privacy Policy.  Here are the privacy policies of two Payment Processors that We may currently use, but please note that You should review ALL other related terms provided by such third parties, not just their privacy policies.

 

HOW DO WE USE OR SHARE YOUR PERSONAL INFORMATION?

We and Our “Third-Party Service Providers” (which means contractors and consultants We directly hire to help Us provide Services, but excludes all Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers and AWS), upon Our instruction and authorization, may use Your Personal Information:  

●          To respond to Your inquiries and fulfill Your requests.

●          To set up and administer Your account when You become a User.

●          To provide Our Services for You.

●          To manage Your account and send administrative information to You, such as information regarding the Services and changes to Our terms, conditions and policies.

●          To maintain Our Services to You, including providing You with customer service or support.

●          To analyze, improve or enhance Our Services to You.

●          To complete and fulfill Your purchase of Our products or services, including communicate with You regarding such purchases.

●          To send You marketing communications about EchoHold products and services that We believe may be of interest to You, subject to any choices You have expressed with respect to such communications.

●          To personalize Your experience of the Services by presenting content, products and offers tailored to You.

●          To request Your participation in any surveys and to administer such surveys.  We may, if we decide to set up a survey, use the results of such surveys to understand user engagement, as well as for marketing purposes.

●          For Our business and operations purposes, such as internal data analysis, audits, monitoring and protection of security and integrity of the data and systems supporting or operating Our Services; prevention of unauthorized intrusions, developing new products and services, enhancing, improving or modifying Our Services, identifying usage trends, determining the effectiveness of Our promotional campaigns and operating and expanding Our business activities.

Our Third-Party Service Providers (as referenced in this Section) do not track and collect information about Your online activities over time while You navigate to, from, and on the Website or through Our Services.  They are not permitted to share or use Your Personal Information that We make available to them for any purpose other than to provide services to Us in order for Us to operate Our Website and provide Our Services.

We reserve the right to use, retain or disclose any information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud; and if such action We believe is necessary or appropriate: (a) to conform to the requirements of applicable law which may include laws outside Your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside Your country of residence; (c) to protect and defend the legal rights or property of EchoHold, Our users and clients or other third parties; (d) enforce Our Terms and Conditions; or (e) in an emergency, to protect the health, safety or privacy of Our users, other persons or the general public.

 

We also reserve the right to disclose any information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

WHEN SHOULD YOU NOT SHARE PERSONAL INFORMATION WITH US?

Do not send Us, and do not disclose, any Personal Information or any other financial or other sensitive information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics or criminal background) in any email correspondence with Us.

WHAT “OTHER INFORMATION” DO WE COLLECT AND USE?

Other Information (aka Anonymous/Aggregated Information)

“Other Information” is any information that, in itself, does not reveal an individual’s specific identity and that does not directly relate to an identifiable individual, such as:

●          Browser and device information.

●          Information collected through cookies, pixel tags and other technologies.

●          Demographic and other statistical information.

●          Aggregated or anonymous information.

We and Our Third-Party Service Providers (but excluding any Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers and AWS), upon Our instruction and authorization, may collect Other Information concerning You in a variety of ways, including through the use of cookies and similar technologies, to accomplish certain tasks, such as confirming that Our Services and Website are functioning properly, storing and managing user preferences, delivering targeted advertising, enabling content, and tracking and gathering analytic and usage data.

As part of this process, we may from time to time include, compile, or aggregate some of your Personal Information in certain data analyses, reports, insights or observations, or other interpretations of financial or investment trends for both internal and external purposes. When including, compiling, or aggregating personal information for such purposes, we make sure that the information is anonymized such that it does not include any personally identifiable information.  We may share such anonymized information in the form of research reports, blog posts or findings may be shared with external publishers or published by Us on financial topics of interest.

Analytics Tools

We use third-party analytics tools, including “Google Analytics” and “Amplitude Analytics” (such tools collectively referred to as “Analytics Tools”) to monitor and analyze the use of Our Services and collect such usage information. We use the information we get from these Analytics Tools to improve Our Services.

The Analytics Tools collects information about how often users and clients visit Our Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website, among other information.  These Analytics Tools also collect the IP address assigned to You on the date You visit this site, along with other anonymized information (e.g., browser type and type of device used to visit the Website), but not Your name or other personally identifiable information.

For example, Google, through Google Analytics, can track and reports website traffic, use the data collected to track and monitor the use of Our Services, and also share this data with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

The Analytics Tools’ ability to use and share information about Your visits to this Website is governed the applicable third party’s terms of use and privacy policies and require such third parties to give You the choice to opt-out of such monitoring of Your online activities.

For example, You can prevent Google Analytics from recognizing You on return visits to this Website by disabling cookies on your browser. You can opt-out of Google Analytics by installing the “Google Analytics Opt-Out Browser Add-on.”

Some of the Other Information We obtain through tracking Your activities (as a user) on Our Website, such as Your individual preferences and interests, is combined with Your Personal Information and is referable to You, the user or client.  If We combine Other Information with Personal Information, We will treat the combined information as Personal Information, as long as it is combined, and in accordance with this Privacy Policy.

WHAT OTHER TECHNOLOGIES AND THIRD PARTIES AFFECT YOUR PRIVACY AND USE OF OUR SERVICES?

 

The following are ways that We may collect information from You about Your use of Our Services.  Our Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers and AWS may use these methods as well, but their uses are governed by their own, respective privacy policies.

 

●          Cookies and Pixels

 

A cookie is a small data/text file that is stored on a computer, mobile phone or other device and is used to identify the user or device and to collect information and access the internet.  Pixels are small code blocks on a website that allows for another server to measure viewing of a webpage and are often used in connection with cookies.

 

We may use cookies, pixels and similar technologies to customize Our Services and improve Your experience with Our Website, or to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about Our user and/or client base as a whole.

 

We may store some Personal Information in a cookie and/or pixel, such as the site that You visited immediately prior to visiting Our Website and relevant financial information that allows Us to enhance Your user experience and for marketing purposes. Additionally, We may use a cookie and/or pixel to track visitors across various websites or devices to better customize Our marketing and advertising campaigns.

Cookies, pixels, and similar technologies are not required for Our Website functionality. You are not required to accept any cookies or pixels to use this Website.  

You can manage website cookies in Your browser settings, and You always have the choice to change these settings by accepting, rejecting, or deleting cookies. All browser settings are slightly different, so to manage cookies, You should refer to the relevant settings within Your browser.

 

If You choose to change Your settings, You may find that certain functions and features will not work as intended for the Services or on Our Website, or the use of Our Website and Services might be more cumbersome and less accessible.

●          Log Files

We may gather certain information automatically and store it in log files.  This information includes the internet protocol (IP) address, browser type, internet service provider (ISP), and clickstream data.  We do this to improve Our Services and Website, marketing, analytics or site functionality, and to authenticate users and clients.

●          Do Not Track Signals

Some browsers or other tools include “do not track” features which, when turned on, send a signal to websites You visit indicating You do not wish to be tracked across websites over time. At this time, EchoHold does not respond to these types of “do not track” signals.

●          Social Media Features

Our Website or Services may include social media features such as the Facebook or Twitter “follow” button, widgets such as the “share” or “like” buttons, or interactive mini programs (collectively, “Social Media Features”).  These Social Media Features may collect Your IP address, browser type, the specific page You are visiting on Our Website and may set a cookie to enable the Social Media Features to function properly.  All such Social Media Features are hosted either by a third party or directly on Our Website.  Your interactions with such Social Media Features are governed by the privacy policy of the company providing such Social Media Feature.

●          Third-Party Links

Our Website or Services may contain links to and may be used by You in conjunction with third party websites, apps, services and tools, and other information and advertising, none of which are affiliated with, or controlled, managed or endorsed by Us in any way.

 

The privacy practices of all such third-party information, services and websites (including those of Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers and AWS) may significantly differ from those of EchoHold and will be governed by those parties’ own privacy policies.

 

EchoHold is not responsible for the privacy practices, collection, use or disclosure of information, or the content of such websites or for the privacy and security policies and practices of such third parties.

 

You should review the privacy policies applicable to all such third-party websites.

 

EMAIL MARKETING

 

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use these “Email Marketing Providers” to manage and send emails to You, such as Mailchimp or AWS.

 

SMS MARKETING

 

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You, all through text messages. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any such text message We send or by contacting Us.

We may use these “SMS Marketing Providers” to manage and send text messages to You, such as twilio.

 

BEHAVIORAL REMARKETING

EchoHold uses remarketing services to advertise to You after You previously accessed Our Services or visited Our Website. We and Our applicable “Third-Party Remarketing Vendors” (which means third-party vendors who provide remarketing services for companies with an online presence) use cookies and non-cookie technologies to help Us recognize Your device and understand how You use Our Services so that We can improve Our Services to reflect Your interests and serve You advertisements that are likely to be of more interest to You.

These Third-Party Remarketing Vendors collect, store, use, process and transfer information about Your activity on Our Services that enable Us to:

  • Measure and analyze traffic and browsing activity on Our Services
  • Show advertisements for Our products and/or services to You on third-party websites or apps
  • Measure and analyze the performance of Our advertising campaigns

Some of these Third-Party Remarketing Vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies.

You can use the following third-party tools to decline the collection and use of Your information for the purpose of serving You interest-based advertising:

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help sections for more information.

We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Services with these Third-Party Remarketing Vendors. This allows such vendors to recognize and deliver You ads across devices and browsers.

To read more about the technologies used by these Third-Party Remarketing Vendors and their cross-device capabilities, please refer to the privacy policy of each such vendor listed below.  Each such vendor’s use of information about Your online activity is governed by its own privacy policies.

The Third-Party Remarketing Vendors We may be currently using are listed below, including information about their privacy policies, HOWEVER, please note that the information may become inaccurate through updates by these vendors, so it is best that You go directly to each such vendor’s website to review ALL privacy-related concerns You may have.

 

  • Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for Your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Please visit the Google Privacy & Terms web page at https://policies.google.com/privacy

  • Bing Ads Remarketing

Bing Ads remarketing service is provided by Microsoft Inc.

You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-Us/resources/policies/personalized-ads

Please visit the Microsoft Privacy Policy web page: https://privacy.microsoft.com/en-Us/PrivacyStatement

  • Twitter

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

Please visit the Twitter Privacy Policy web page: https://twitter.com/privacy

  • Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/ or opt-out using Your mobile device settings.

Please visit the Facebook Data Policy web page: https://www.facebook.com/privacy/explanation

  • Pinterest

Pinterest remarketing service is provided by Pinterest Inc.

You can opt-out from Pinterest's interest-based ads by enabling the Do Not Track functionality of Your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data

Please visit the Pinterest Privacy Policy web page at: https://about.pinterest.com/en/privacy-policy

  • AdRoll

AdRoll remarketing service is provided by NextRoll, Inc.

You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false or the Opt Out of Personalized Advertising web page: https://help.adroll.com/hc/en-Us/articles/216599538-Opting-Out-of-Personalized-Advertising

Please visit the NextRoll, Inc. Privacy Policy web page at: https://www.nextroll.com/privacy

  • Perfect Audience

Perfect Audience remarketing service is provided by NowSpots Inc.

You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout).

Please visit the Perfect Audience Privacy Policy & Opt-out web page at: https://www.perfectaudience.com/privacy/

  • AppNexus

AppNexus remarketing service is provided by AppNexus Inc.

You can opt-out of AppNexus remarketing by visiting the Privacy & the AppNexus Platform web page: https://www.appnexus.com/platform-privacy-policy

Please visit the AppNexus Platform Privacy Policy web page at: https://www.appnexus.com/platform-privacy-policy

  • TikTok

AppNexus remarketing service is provided by TikTok Inc.

Please visit the TikTok Privacy Policy web page at: https://www.tiktok.com/legal/privacy-policy-us?lang=en

Please also review their Cookies Policy at:https://www.tiktok.com/legal/cookie-policy?lang=en

  • SnapChat

AppNexus remarketing service is provided by Snap Inc..

Please visit the Privacy Center web page at:https://snap.com/en-US/privacy/privacy-center

Please review their Privacy Policy at:https://snap.com/en-US/privacy/privacy-policy

 

HOW DO WE SECURE YOUR PERSONAL INFORMATION?

 

EchoHold takes data security seriously, and We use appropriate technologies and procedures to protect Personal Information within Our company’s control.  Our information security policies and procedures are closely aligned with industry standards and are reviewed regularly and updated as necessary to meet Our business needs, changes in technology, and regulatory requirements.  Where appropriate, We password-protect, use encryption techniques and install firewalls.

 

We limit access to your Personal Information to only Our staff with authorized access who need to know the information in order to perform their jobs, and We require Our Third-Party Service Providers who perform services directly for Us (excluding Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers and AWS) to agree to keep your information confidential.

 

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  Please be aware that We cannot ensure or warrant the security of any information that You transmit to Us, or that We transmit to You, or guarantee that it will be free from unauthorized access by third parties.

 

Please also be aware that We may use third party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable.  These service providers have informed Us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures.

If You have reason to believe that Your interaction with Us is no longer secure, please immediately notify and contact Us at support@hiclara.ai.

HOSTING SERVICES PROVIDER (AND DATA STORAGE) THROUGH AMAZON WEB SERVICES

We use and rely on the third-party data hosting services of Amazon Web Services, Inc. (“AWS”) to host Our Services on servers located in the United States.  This means that if You do not reside in the U.S., then Your Personal Information and Other Information will be transferred out of Your country of residence and to the U.S., and such information will be processed and stored in the U.S.

AWS has represented to Us that the data protection and privacy practices they follow are in compliance with various relevant statutory norms.  You can access details on this at http://aws.amazon.com/security/.

For users residing in the European Union, please note that AWS has established data protection policies and procedures in compliance with the GDPR.  You can access details on this at https://aws.amazon.com/compliance/data-privacy-faq/.  As previously stated, however, Our Website and Services are based in the U.S.

If You are not a resident of the U.S., by using the Services, by using or accessing Our Services in any way, You consent to the storage and processing of such information in the United States, which may have data protection laws that are different from those of your country of residence.

Further, the policies and practices described in this Privacy Policy do not apply to AWS and We make no warranty or claim regarding the privacy, confidentiality, integrity and security of any information and data stored or retained by AWS.

If You do not want your Personal Information to be transferred to a server located in the U.S., You should not provide Us with Your Personal Information or access or use the Service.

WHAT ARE MY OPT-OUT RIGHTS?

How do I access, change or delete my information or exercise my opt-out rights?

As part of Your use of Our Services or Website, You are responsible (when applicable) for maintaining and updating Your Personal Information with current, accurate and complete information. You may view, update or edit the Personal Information You have provided to Us by logging in to Your account and following the appropriate instructions.  You can also request that We help You make such changes to Your Personal Information by contacting Us at support@hiclara.ai.

 

You may opt-out from receiving marketing communications about EchoHold products and services or periodic emails from Us by contacting Us at support@hiclara.ai.

We will try to comply with Your request(s) as soon as reasonably practicable.  Please note that if You opt-out of receiving marketing-related emails from Us, We may, if You are a client, still send You important administrative messages, from which You cannot opt-out.

Data Retention Practices

 

We retain Personal Information for as long as We deem reasonable for legal or business purposes, legal obligations or in accordance with applicable laws or court orders. In determining data retention periods, EchoHold takes into consideration U.S. federal and state laws and contractual obligations. When We no longer need Personal Information, We securely delete or destroy it.  Please note that Our Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers or AWS may have different data retention policies and procedures, so please refer to the applicable privacy policies for such information.

WHAT ARE MY PRIVACY RIGHTS UNDER THE CCPA IF I’M A CALIFORNIA RESIDENT?

If You are a California resident using the Services or visiting Our Website, You may exercise the following rights under the California Consumer Privacy Act (“CCPA”).

 

●          Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information (as defined by California Civil Code §1798.83) collected, sold, or disclosed by Us; (2) purposes for which categories of Personal Information are collected or sold by Us; (3) categories of sources from which We collect Personal Information; and (4) specific pieces of Personal Information We have collected about You (if any) during the past twelve months.

 

●          Right to Delete. Subject to certain exceptions, You may submit a verifiable request that We delete Personal Information about You that We have collected from You.       

 

Please note that permanently deleting Your account with EchoHold will erase all of Your Personal Information stored by Us and Our Third-Party Service Providers, but not necessarily Our Payment Processors, Other Third-Party Sources, Third-Party Remarketing Vendors, Email Marketing Providers or AWS.  Consequently, You will no longer be able to use or access the Services (including certain Content) and Your account, and Your account and Personal Information will not be able to be restored or retrieved in any way.  

 

●          Right to Opt Out. In some circumstances, You may submit a verifiable request to opt out of Our renting, selling or sharing of Your Personal Information.

 

We do not rent, sell, or share Your Personal Information with other people or non-affiliated companies for their direct marketing purposes, unless We have Your permission. If We receive Your permission, non-affiliated companies may use Your Personal Information to send You offers or other information that You may find of interest. Notwithstanding the foregoing, We may share Personal Information about You with Our advertising partners (if any) in order to send You promotional communications about Our Services or to show You more tailored content, including relevant advertising for products and services that may be of interest to You.

 

If You wish to opt out of such information sharing, please send Us a verifiable request with Your request.

 

●          Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of Your CCPA privacy rights, subject to applicable laws.

   

●          Submit Requests. To exercise Your rights (as summarized above) under the CCPA, please send an email Your request to Us as noted in Our “How do You contact Us?” section below.

 

●          Verification. Requests for access to or deletion of Personal Information, to exercise Your opt-out rights or for any other reasons related to Our Services or the Website are subject to Our ability to reasonably verify Your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations and any other applicable laws. To verify Your request, please follow the instructions provided in Our email response to Your request.

 

●          Authorizing an Agent: To authorize an agent to make a request to know, access, opt-out or delete on Your behalf, please provide Us with written authorization signed by You and Your authorized agent, and We will contact You with further steps required to verify Your and Your authorized agent’s identities.

CALIFORNIA’S SHINE THE LIGHT LAW.

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits Our users and clients who are California residents to request and obtain from Us a list of what Personal Information (if any) We disclosed to third parties for direct marketing purposes in the preceding calendar year, as well as the names and addresses of those third parties.  Requests may be made by You only once a year and are free of charge.  See the “How do You contact Us?” section below if You wish to make such a request.

NO MINORS SHOULD USE OUR SERVICES.

Our Services are intended specifically for adults and not for children under 18 years old or the age of majority established under the applicable U.S. state law.  EchoHold does not knowingly collect Personal Information about children under the age of majority.

FORMER USERS.

If you are a former User (meaning if You choose to close Your account or Your account is terminated with Us), We will continue to adhere to the privacy policies and practices outlined in this Privacy Policy.  We treat Your information with the same care as we do information about current Users. We preserve former User data in order to comply with regulatory obligations.

CHANGES TO THIS PRIVACY POLICY.

EchoHold reserves the right to change this Privacy Policy in its sole discretion at any time.  Any changes will become effective when We post the revised Privacy Policy on Our Website or through any other part of Our Services.  Your use of the Services or Website following any such changes means that You accepted the revised Privacy Policy.

 

HOW DO YOU CONTACT US?

 

We want to be clear about Our privacy practices so that You can make informed choice about the use of Your information.  If You have any questions or complaints about Our privacy practices or this Privacy Policy, please contact Us at support@hiclara.ai.

Because email communications are not always secure, please do not include any credit card or any other sensitive information in Your emails to Us.